For Landbot teams paying for a flow builder to answer the same questions
Landbot alternative for website support that skips the flow builder
InChat is an AI chatbot for your website that trains on your pages, FAQ and PDFs, answers visitors around the clock and hands the chat to a person when it should. There are no flows to draw and no AI chat sub-limit: AI conversations and your team seats sit inside one plan price.
- $24/mo
- Starter billed yearly, 500 AI conversations, 3 team members
- 100
- AI chats a month on Landbot Starter (EUR 32 a month yearly), then EUR 0.10 each
- 10
- team members on Plus for one flat price, against EUR 25 per extra Landbot seat
The short answer
Landbot is a no-code flow builder: you draw conversation paths, and AI chats are a separate, smaller allowance. Starter is EUR 40 a month (EUR 32 billed yearly) for 500 chats, only 100 of them AI chats, and 2 seats. Professional is EUR 100 (EUR 80 yearly) for 2,500 chats, 300 AI chats and 3 seats. InChat is a Landbot alternative for teams whose real job is answering visitors from their own content: 500 AI conversations and 3 team members from $24 a month billed yearly, or 2,000 AI conversations and 10 team members on Plus at $74. Landbot stays the better buy if you need scripted lead-qualification flows or a WhatsApp number with flow logic.
See it answer
A pricing question at 9 pm, a demo request at breakfast
Most teams that look past Landbot have the same pattern: a handful of questions about plans, setup and policies make up most of the chats, and a scripted flow only covers the paths someone drew. On InChat the AI answers from your own pages, each chat counts toward the plan, and anything that needs a person goes to a teammate who is already included.
- Answers name the page they came from
- Human handoff with routing on every plan
- No separate AI chat allowance to run out
Questions before you buy?
AI answers from this site, a person when you need one
Contract request handed to Dana with company name and team size
Compare
Landbot vs InChat, what the same workload costs each month
Setups priced from each vendor's public pricing page. Landbot lists prices in euros and InChat in US dollars, so read the rows as the plan price in each vendor's own currency, not a converted figure. Landbot is counted on annual billing, the cheaper way to buy it, with extra AI chats at EUR 0.10 and extra seats at EUR 25. On InChat every chat the agent answers is one AI conversation inside the plan. Where Landbot is the better buy, the table says so.
| What you need | Landbot | InChat | Difference |
|---|---|---|---|
| Small site, 100 chats a month, AI optional | Free plan: 100 chats, no AI chats, 1 seat | One-time 50-conversation demo, then Starter $24 yearly | Landbot's free plan is the cheaper start |
| 500 chats a month, all answered by AI | Starter EUR 32 includes 100 AI chats, 400 more at EUR 0.10 is EUR 40, so about EUR 72 | Starter at $24 billed yearly ($49 monthly), 500 AI conversations | Roughly a third of the cost with InChat |
| 2 to 3 people, 1,000 chats, 60% by AI | Professional EUR 80 with 3 seats, 300 AI chats included, 300 more at EUR 0.10, so about EUR 110 | Starter at $24 with 3 team members | Well under half with InChat |
| 8 people, 2,000 chats, all by AI | Professional EUR 80 plus 5 seats at EUR 25 plus 1,700 AI chats at EUR 0.10, so about EUR 375 | Plus at $74 billed yearly, 2,000 AI conversations, 10 team members | About a fifth with InChat |
| Branded bot with no vendor badge | Professional or higher removes Landbot branding | Check the plan page for your tier | Compare the badge on the plan you would buy |
| Scripted lead-qualification flow with branching and a WhatsApp number | Flow builder on every plan, WhatsApp add-on EUR 100 a month on Professional | Not offered, the agent answers from content | Landbot is the better fit |
Why teams switch
What changes when you stop drawing flows
No flow to build or maintain
A Landbot bot answers what someone drew a path for. InChat reads your pricing, docs and policies and answers the question as asked, so a new product page needs no new branch.
AI conversations are the plan, not a sub-limit
Landbot Starter includes 100 AI chats of its 500, with EUR 0.10 for each extra. On InChat, AI conversations are the allowance: 500 on Starter, 2,000 on Plus, unlimited on Pro.
Seats included
Starter includes 3 team members and Plus includes 10. Landbot starts at 2 seats and charges EUR 25 a month for each extra.
A person can take over the chat
Human handoff with agent routing is on every plan. Your team replies from a shared inbox with the full transcript, and the visitor never leaves the window.
Email, WhatsApp, Messenger and Instagram on Plus
Plus brings those channels into the same inbox as website chat, so replies go back on the channel the customer used.
Answers show their source
Each answer names the page it came from. Fix a weak answer by editing the page or adding a short instruction, then ask again.
How it works
Move from Landbot in one afternoon
-
1
Paste your site URL
InChat reads your public pages, FAQ and policies. Upload the PDFs and the answers your Landbot flow was built from.
-
2
Replay your real questions
Take the twenty questions visitors ask most from your Landbot transcripts and ask them here. Where an answer is thin, add a page or a short instruction.
-
3
Swap the chat widget
Remove the Landbot embed and paste the InChat script tag before the closing body tag. On WordPress, Shopify and Webflow it is a single line.
-
4
Invite the people who take handoffs
Add up to 3 teammates on Starter or 10 on Plus, set routing and switch the widget on before your Landbot renewal date.
What is the best alternative to Landbot?
The best alternative to Landbot for a team that mainly needs support and pre-sales answers is a chatbot that learns from your content instead of a flow you draw. InChat covers 500 AI conversations, 3 team members and human handoff from $24 a month billed yearly. Plus adds 2,000 AI conversations, 10 team members and an inbox for email, WhatsApp, Messenger and Instagram.
If your bot is a structured lead-qualification form with branching, a WhatsApp flow or a quiz, Landbot is the closer match and the table above says so. Most teams that search for a Landbot alternative have a narrower job: answer the same questions fast, at any hour, and pass the hard ones to a person.
How much does Landbot cost per month?
Landbot lists a free plan with 100 chats and no AI chats. Starter is EUR 40 a month, or EUR 32 billed yearly, for 500 chats of which 100 are AI chats, with 2 seats. Professional is EUR 100 a month, or EUR 80 yearly, for 2,500 chats, 300 AI chats and 3 seats, and it removes the Landbot branding. Extra chats are EUR 0.05 and extra AI chats EUR 0.10. Business starts around EUR 400 and is quoted.
Extra seats are EUR 25 a month and WhatsApp on Professional is a EUR 100 add-on. Figures are from landbot.io/pricing, checked in October 2026, and shown in euros as the page lists them. For plan-by-plan totals see Landbot pricing.
Landbot pricing compared with InChat
The gap comes from what counts. On Landbot a chat answered by AI draws from a smaller allowance, so a bot that handles most traffic pays EUR 0.10 for every AI chat past the first 100 or 300. InChat counts each answered conversation against one allowance, 500 on Starter and 2,000 on Plus, and does not price seats one by one up to 3 or 10.
Our pricing page shows what each plan includes. Compare the work you need done, not the plan names.
Is Landbot good for customer support?
It is good at guided conversations: qualifying a lead, collecting an order, booking a call, or running a WhatsApp flow where each step is known. It is less natural for open questions, because every answer has to be anticipated by whoever built the flow, and AI chats sit in a smaller bucket.
If visitors mostly ask free-form questions about pricing, shipping, setup or policies, an agent trained on your pages answers them without a path being drawn first. InChat installs with one script tag and keeps a person one click away.
When Landbot is the better choice
Choose Landbot when the conversation is a designed funnel: multi-step qualification, conditional questions, WhatsApp campaigns or a bot that writes to your CRM at set points. Choose it when you want a free plan to test a flow before paying.
Choose InChat when the job is answering visitors accurately from your own content, capturing the lead along the way, and routing difficult chats to a few teammates, at a price that does not rise when the bot gets busier.
Who are Landbot competitors?
The usual names are Typebot and Botpress for builders (see the Botpress alternative), Tidio and Chatbase for AI chat, and WhatsApp-first tools such as Wati. They split into two groups: flow builders that charge by chat and seat, and content-trained agents that charge by conversation. Decide which job you are hiring for first.
Paying for AI chats twice
A flow builder with a 100-chat AI allowance suits a funnel with a fixed path. For a site where most of the volume is open questions, the allowance runs out early and every extra AI chat is billed. InChat folds the AI conversations and 3 or 10 team members into one price, so a busy month costs the same as a quiet one.
Who it is for
Teams that switch from Landbot to InChat
SaaS and software companies
Visitors get plan, integration and security answers from your docs, and demo or contract requests go to a person who is already on the plan.
Agencies and service businesses
Prospects ask about scope, turnaround and pricing at night. The agent answers from your service pages and passes serious enquiries to your team.
Ecommerce and subscription sites
Shipping, sizing and billing questions repeat hundreds of times a week. The agent answers them without a per-chat line growing on the invoice.
FAQ
Landbot alternatives, common questions
Yes. Landbot's pricing page lists a free plan with 100 chats a month, 1 seat and no AI chats, and a 14-day trial of paid plans without a card. InChat offers a one-time 50-conversation demo with no card, then plans from $24 a month billed yearly.
Landbot charges EUR 0.10 for each extra AI chat on Starter and Professional, and EUR 0.05 for each extra regular chat. Extra chats are also sold in 500-chat packs at EUR 25.
For answering visitors from your content, yes: it learns from your pages and hands off to people. It does not build branching lead-qualification flows or WhatsApp campaigns, so teams that depend on those should keep Landbot or use both.
For the answering workloads in the table above, yes. Landbot Starter is EUR 32 a month yearly with only 100 AI chats. InChat Starter includes 500 AI conversations and 3 team members from $24 a month billed yearly. Currencies differ, so compare the plan prices directly.
Yes. Paste the InChat script tag into your theme or site settings and the widget appears. It reads your public pages, so no integration is needed to answer questions.
Most teams finish in an afternoon: paste your URL, test the twenty most common questions, swap the embed and invite the teammates who take handoffs.
Keep comparing
Landbot pricing
Landbot's plans, AI chat limits and totals for four team sizes.
Botpress alternative
Conversation packs and AI spend against one chatbot plan.
Chatbase alternative
Message credits against a plan with AI included.
Tidio alternative
Lyro add-ons against a plan with AI conversations included.
Wonderchat alternative
Credit limits against conversation pricing.
AI chatbot pricing
Every InChat plan, what it includes and the yearly price.
AI chats in the plan, your team in the inbox.
Paste your site URL, test the agent on your own pages and replace the Landbot embed with one script tag. Plans from $24 a month billed yearly with 500 AI conversations, 3 team members, human handoff and no AI chat sub-limit.