For teams that want a support chatbot on the site, not an agent to build
Botpress alternative and Botpress alternatives for a website AI chatbot at a flat price
InChat is an AI chatbot for your website that learns your pages, help articles and PDFs, answers visitors in seconds and hands leads and hard questions to your team in a shared inbox. There is no studio to learn and no flow to draw. Plans start at $24 a month billed yearly with 500 AI conversations.
- $24/mo
- Starter billed yearly, 500 AI conversations, 3 team members
- $0
- in conversation packs or AI spend top-ups added mid-month
- 10 minutes
- from pasting your site URL to a working preview
The short answer
Botpress is an AI agent platform priced by conversation. Its current price list has a Free plan with 100 conversations a month, Plus at $150 a month billed annually with 250 conversations and $25 of AI usage, and Team at $750 a month with 1,500 conversations and $150 of AI usage. Past the quota, a pack of 100 conversations is added automatically at $65 on Plus or $50 on Team, and Botpress says that auto-recharge cannot be switched off. InChat is a ready-made website chatbot priced per plan: $24 a month billed yearly for 500 AI conversations and 3 team members, $74 for 2,000 and 10, $249 for unlimited. If you have developers and need an agent that runs custom logic inside your systems, Botpress is the stronger platform. If you need accurate answers on your site, lead capture and human handoff this week, InChat is the cheaper and faster buy.
Ask about the product
AI answers from this site, a person when you need one
Qualified lead, 40 seats, NetSuite, handed to Marcus in sales with the transcript
See it answer
A buyer question answered from your docs, then booked with sales
Nobody drew this conversation as a flow. The agent read the integrations page and the pricing page, answered from them, asked two qualifying questions and passed the lead to the right person with a calendar link.
- Answers come from pages you already publish, with the source named
- Lead qualification and a calendar link are settings, not a built flow
- The conversation is one of 500 in the plan, whatever the model cost
Compare
What Botpress and InChat cost at four conversation volumes
Botpress figures use the annual prices on botpress.com/pricing: Plus $150 a month with 250 conversations, Team $750 a month with 1,500, and conversation packs of 100 at $65 on Plus and $50 on Team. Botpress counts a conversation once a visitor has sent two messages in the billing month. InChat is priced on its yearly plans; on monthly billing InChat plans are $49, $149 and $499.
| Monthly volume | Botpress | InChat (yearly billing) | What changes |
|---|---|---|---|
| 250 conversations, white label chat | Plus, $150 a month | Starter $24 for 500 AI conversations and 3 team members | $126 a month less, with twice the conversation room |
| 500 conversations | Plus $150, plus 3 packs at $65 = $345 a month | Starter $24 for 500 AI conversations | $321 a month less, and no pack is added at 95% of quota |
| 1,500 conversations, 6 people in the inbox | Team, $750 a month (Plus with 13 packs would be $995) | Plus $74 for 2,000 AI conversations and 10 team members | $676 a month less, about $8,100 a year |
| 3,000 conversations | Team $750, plus at least 15 packs at $50 = $1,500 a month | Pro $249 for unlimited AI conversations and team members | About $1,250 a month less, and a busy month costs the same |
Botpress prices from botpress.com/pricing, checked in October 2026: Free $0 with 100 conversations, 3 seats and no top-ups; Plus $150 a month billed annually with 250 conversations, 3 seats, $25 of AI usage, white label webchat and WhatsApp; Team $750 a month billed annually with 1,500 conversations, unlimited seats, $150 of AI usage, roles, routing and assignment; Enterprise and Managed are quoted. The page says annual billing saves 20%, so expect monthly billing to cost more. Each conversation includes $0.10 of AI usage; beyond the plan allowance Botpress buys $10 AI credit grants on your behalf at cost. A storage add-on is $40 a month. Totals above leave out extra AI spend, which depends on the model and the length of your answers.
Why teams switch
What you get without building an agent
Trained on your site, not assembled from nodes
InChat crawls your website, help center and uploaded PDFs, answers from them and names the source. There is no canvas, no instructions per node and no knowledge base wiring to maintain.
A fixed number, not a quota with auto-recharge
Botpress adds a 100-conversation pack at 95% of quota and a $10 AI credit at 95% of AI spend, and neither can be turned off today. InChat plans are 500, 2,000 or unlimited AI conversations at a set monthly price.
Model costs are our problem
On Botpress, AI usage is the cost of calling the language model, and longer answers or a stronger model use the allowance faster. InChat counts conversations only, whatever it takes to answer them.
Human handoff and a shared inbox on every plan
When a question needs a person, the agent collects contact details and routes the chat to the right teammate with the transcript. Starter includes 3 team members, where Botpress keeps routing and assignment for the $750 Team plan.
Lead capture that sales can use
The agent asks your qualifying questions, records the answers and offers your calendar link when the visitor fits. Qualified leads arrive in the inbox and by email, with the full conversation.
Weekly re-training
InChat re-crawls your site every week, so a new price, policy or product page reaches the agent without anyone re-syncing a knowledge base.
How it works
Replace a Botpress webchat bot in an afternoon
-
1
Paste your website URL
InChat crawls your public pages. Add your help center and upload any PDFs or documents your Botpress knowledge base used.
-
2
Replay real conversations
Take 20 questions from your Botpress conversation history and ask them. Fix a weak answer by editing the source page or adding a short instruction.
-
3
Set handoff and lead rules
Choose which topics go to a person, add team members and their hours, and write the two or three questions that qualify a lead.
-
4
Swap the embed code
Remove the Botpress webchat script and add the InChat script tag. If a Botpress agent runs custom workflows elsewhere, such as WhatsApp, it can stay while the website moves.
What is the best alternative to Botpress?
The best alternative to Botpress depends on what you were building. For a customer-facing chatbot on your website that answers from your own content and hands off to people, InChat is the simpler choice: it trains on your site in minutes and costs $24 a month billed yearly for 500 AI conversations. For custom multi-step agents built by developers, Voiceflow and Rasa are the closer like-for-like platforms.
The teams that move to InChat usually have 1 to 20 people, a SaaS product, store or service business, and one job for the bot: answer visitors accurately and pass leads and hard cases to a human. They were not using Botpress tables, custom code cards or the developer kit. They were paying a platform price for a webchat widget.
If your comparison list also includes other AI chatbot builders, our Chatbase alternative page works through message credits and the SiteGPT alternative page covers message caps by model.
Is Botpress free?
Botpress has a Free plan at $0 with 100 conversations a month, 3 seats and 3 AI agents. It keeps Botpress branding on the webchat, has community support only, and cannot buy top-ups, so the bot stops being useful for a live site once the 100 conversations are used. The first paid plan is Plus at $150 a month billed annually.
That gap is the reason many small teams start looking around. A site with 400 conversations a month cannot stay on Free, and on Plus it pays $150 plus two packs at $65, or $280 a month. The free plan is a fair way to prototype an agent. It is not a way to run support for a business with real traffic.
How much does Botpress cost?
Botpress costs $150 a month billed annually on the Plus plan, which includes 250 conversations and $25 of AI usage, and $750 a month on the Team plan, which includes 1,500 conversations and $150 of AI usage. Extra conversations are sold in packs of 100 for $65 on Plus and $50 on Team. Enterprise is quoted.
Two details shape the real bill. First, a conversation is counted as soon as a visitor sends two messages in the month, and a chat that crosses a month boundary counts in both months. Second, the packs and the AI credit grants are bought automatically at 95% of your limit. Botpress sends warnings at 75% and 100%, but its pricing page says the auto-recharge cannot be paused, because pausing conversations would mean pausing the product.
| Plan | Price | Conversations | Extra conversations | Seats |
|---|---|---|---|---|
| Free | $0 | 100 | Not available | 3 |
| Plus | $150 a month, annual | 250 | $65 per 100 | 3 |
| Team | $750 a month, annual | 1,500 | $50 per 100 | Unlimited |
| Enterprise | Quoted | Custom | Custom | Unlimited |
On Plus, that works out to 60 cents per included conversation and 65 cents for each one after. On InChat Starter the same conversation costs under 5 cents ($24 for 500), and every plan is listed on the AI chatbot pricing page.
Is Botpress hard to use?
Botpress is easy to start and harder to finish. A basic bot that answers from a knowledge base takes an hour, but reviewers and comparison sites regularly describe a learning curve once you need handoff, lead capture, conditions or integrations, because those are built as flows, cards and sometimes code in the Studio. Teams without a developer tend to stall at that point.
That is a fair trade for what Botpress is. It is a platform for building agents, so it gives you the parts and expects you to assemble them. A product like InChat makes the opposite trade: fewer things you can build, and the common ones (answers from your content, handoff to a person, qualifying a lead, a shared inbox) already working when you paste your URL.
Who are Botpress competitors?
Botpress competes with agent-building platforms such as Voiceflow and Rasa, with AI chatbot builders such as Chatbase and SiteGPT, with support suites that include an AI agent such as Intercom and Tidio, and with ready-made website chatbots such as InChat. They differ most in who does the building and in what the meter counts.
| Tool | Entry paid price | What is metered | Best for |
|---|---|---|---|
| Botpress | $150 a month, annual | Conversations (250), then $65 per 100, plus AI spend | Developers building custom agents with logic and integrations |
| Chatbase | $32 a month, yearly | Message credits (700), weighted by model | Simple embedded answer bots |
| SiteGPT | $39 a month, yearly | Messages, cut tenfold on the stronger model | Content-heavy sites with one bot |
| Intercom Fin | Seat plus $0.99 per outcome | Each resolved conversation | Large support teams already on Intercom |
| Tidio | $24.17 a month, yearly | Lyro add-on from $32.50 for 50 AI conversations | Small Shopify stores |
| InChat | $24 a month, yearly | AI conversations (500), nothing added automatically | Teams that want website AI chat with handoff on one bill |
Each of these has its own cost breakdown on our Tidio alternative, cheaper alternative to Intercom and Drift alternative pages.
When is Botpress the better choice?
Botpress is the better choice when the bot has to do things, not only answer. If you need an agent that looks up an order in your database, runs custom code, writes to tables, calls several APIs in sequence or works across WhatsApp and voice with its own logic, Botpress gives you a studio, a developer kit and a choice of language models that InChat does not.
It also wins on experimentation. The Free plan lets a developer build and test an agent for nothing, Plus includes WhatsApp, and unlimited AI agents on paid plans suit an agency running many different bots. InChat connects to other systems through webhooks and an API on the Plus plan, but it is not a workflow engine. If your project is an agent, build it in Botpress. If your project is website support and leads, you probably do not need to build anything.
Most teams did not want to become bot builders
The people who search for a Botpress alternative are often a founder, a support lead or a marketer who signed up to put a helpful chatbot on the site. A few weeks in they are debugging node transitions, watching an AI spend meter and asking a developer for help with something that was meant to be no-code. They do not need an agent framework. They need the forty questions customers keep asking answered correctly, and a person brought in for the rest.
Who it is for
Teams that switch from Botpress to InChat
SaaS companies
Plan limits, integrations, security and setup questions repeat every day. Answers come from your docs and pricing page, and qualified buyers get a calendar link while bug reports reach support with the transcript.
Online stores
Shipping times, returns, sizing and product details make up most chats. The agent answers from your policies and product pages, and order problems go to a person with the order number already collected.
Agencies and service firms
Prospects ask about price ranges, timelines and fit at all hours. The agent answers from your service pages, asks your qualifying questions and passes the lead to the right partner.
FAQ
Botpress alternatives, common questions
Botpress is a platform for building AI agents and chatbots. Teams use its Studio to design conversations, connect knowledge bases, tables and APIs, and deploy the agent to webchat, WhatsApp and other channels. It is priced by conversation, with AI usage billed on top of a plan allowance.
Yes, for a website support chatbot. InChat is $24 a month billed yearly with 500 AI conversations and 3 team members, and $74 with 2,000 conversations and 10 team members. Botpress Plus is $150 a month billed annually for 250 conversations, with extra packs of 100 at $65.
No. InChat counts AI conversations: 500 on Starter, 2,000 on Plus and unlimited on Pro. There is no AI spend allowance, no model surcharge and nothing bought automatically when you get close to a limit.
Yes. Human handoff and a shared team inbox are included on every InChat plan, with 3 team members on Starter. On Botpress, routing and assignment are listed on the Team plan at $750 a month billed annually.
No. You paste your website URL, test the answers, set handoff rules and add one script tag to your site. Most teams are live the same day. Webhooks and an API are available on the Plus plan if you want to connect other systems later.
Yes. InChat is $49, $149 or $499 a month on monthly billing, or $24, $74 and $249 a month billed yearly. Every plan includes a 14-day money-back guarantee.
Keep comparing
Chatbase alternative
Message credits against a plan priced by conversation.
SiteGPT alternative
Message caps by model, handoff and re-crawl compared.
Cheaper alternative to Intercom
Seats plus $0.99 per outcome against a flat plan.
Tidio alternative
Lyro, Flows and branding add-ons totaled.
Chatbase pricing, worked out
Credits converted to conversations by model.
AI chatbot pricing
Every InChat plan, what it includes and the yearly price.
Skip the build. Put a trained AI chatbot on your site today.
Paste your website URL, test the agent on your own pages and go live with one script tag. Plans from $24 a month billed yearly with 500 AI conversations, 3 team members and human handoff included.