For teams that outgrew a bot that only answers
SiteGPT alternative and SiteGPT alternatives with human handoff on every plan
InChat is an AI chatbot for your website that trains on your pages and files, answers visitors in seconds, and passes leads and hard questions to your team in a shared inbox. Handoff, branding removal and a weekly re-crawl are on every plan, starting at $24 a month billed yearly.
- $24/mo
- Starter billed yearly, 500 AI conversations, 3 team members
- $78/mo
- SiteGPT Starter yearly plus the $39 branding add-on
- Weekly
- automatic re-crawl of your site on every InChat plan
The short answer
SiteGPT sells a website chatbot trained on your pages, priced by message volume: Starter is $59 a month ($39 billed yearly) for 1 chatbot and up to 4,000 messages on GPT-4.1 mini, or 400 on GPT-4.1. Removing the SiteGPT branding is a $39 a month add-on, Starter has no integrations and only manual refresh, and handing a chat to a person needs Growth ($129, or $79 yearly) or a help desk integration. InChat includes human handoff, a shared team inbox, branding removal and a weekly automatic re-crawl from Starter at $24 a month billed yearly, and counts whole conversations instead of model-weighted messages. SiteGPT still fits very large documentation sites better, since its plans cover 1,000 to 50,000 pages.
See it answer
A pricing question the bot answers, then a sales lead your team picks up
The agent answers from your pricing and integration pages and shows the page it used. When the visitor asks for something only a person can approve, the chat moves to your inbox with the whole conversation attached, on the same plan, without a second tool.
- Answers come from your own pricing, docs and policy pages
- Questions the AI should not decide go to a named person
- Handoff and the team inbox are part of the plan, not an integration
Questions about plans or setup?
AI answers from this site, a person when you need one
Discount request, handed to Marcus in sales with company size and plan
Compare
What SiteGPT and InChat cost in four common setups
SiteGPT figures use the prices on sitegpt.ai/pricing. A SiteGPT message is one visitor question with its AI reply, so a conversation of 4 to 5 questions uses 4 to 5 messages, and the stronger GPT-4.1 model gets one tenth of the mini allowance. InChat is shown on yearly billing; monthly plans are $49, $149 and $499.
| Setup | SiteGPT (yearly billing) | InChat (yearly billing) | What changes |
|---|---|---|---|
| Small business site, about 300 chats a month, no vendor branding | Starter $39 + branding add-on $39 = $78 a month, manual refresh, no integrations | Starter $24 with 500 AI conversations, 3 team members, no branding fee | About $54 a month less, plus handoff to your team and a weekly re-crawl |
| Store with 2 people answering, about 800 chats a month | Growth $79, 4 seats, takeover from the iOS app; $118 with branding removed | Plus $74 with 2,000 AI conversations and 10 team members | Similar price without branding, 2.5 times the conversation room, email and social in the same inbox |
| SaaS that wants the stronger model, about 250 chats a month | Growth $79 includes 1,000 GPT-4.1 messages, roughly 200 to 250 conversations; more packs are $59 for 5,000 mini messages | Starter $24, 500 AI conversations, the count does not change by model | No multiplier to watch, and room for twice the conversations |
| 10 person team, about 3,000 chats a month, weekly content updates | Scale $259, 10 seats, 40,000 mini or 4,000 GPT-4.1 messages, weekly refresh | Pro $249 with unlimited AI conversations and unlimited team members | Roughly the same price, no seat cap and no message cap |
SiteGPT prices from sitegpt.ai/pricing, checked in October 2026: Starter $59 a month or $468 a year ($39 a month), 1 chatbot, up to 4,000 GPT-4.1 mini messages or 400 GPT-4.1 messages, up to 1,000 pages, 1 seat, manual refresh; Growth $129 or $948 a year ($79), 2 chatbots, 10,000 mini or 1,000 GPT-4.1 messages, up to 10,000 pages, 4 seats, monthly auto refresh, integrations and API; Scale $429 or $3,108 a year ($259), 3 chatbots, 40,000 mini or 4,000 GPT-4.1 messages, up to 50,000 pages, 10 seats, weekly auto refresh, webhooks and a Zendesk integration; Enterprise quoted. Add-ons: branding removal $39 a month ($468 a year), WhatsApp $39 a month, 5,000 extra messages $59 a month. 7-day trial with a credit card. Conversation estimates assume 4 to 5 questions per chat; your own average may differ.
Why teams switch
What changes when the chatbot is also your team's inbox
Handoff on the entry plan
When a visitor asks for a quote, a refund or anything the AI should not decide, InChat routes the chat to the right person in a shared inbox. On SiteGPT that takeover starts on Growth or runs through a separate help desk.
Your content stays current on its own
InChat re-reads your site every week on every plan, so a new price or policy page reaches the bot without anyone clicking refresh. SiteGPT Starter refreshes only by hand and Growth monthly.
Conversations, not model-weighted messages
Each plan includes a number of AI conversations: 500, 2,000 or unlimited. A visitor asking six follow-up questions is still one conversation, and the count does not shrink when you want better answers.
No branding fee
Your widget carries your colors, avatar and name from Starter. You do not pay $39 a month to remove another company's logo from your own website.
One inbox for chat, email and social
From Plus, website chat, email, WhatsApp, Messenger and Instagram land in one place, with the AI answering first on each. SiteGPT sells WhatsApp as a $39 a month add-on.
Answers that cite your pages
Every answer names the page it came from. If an answer is weak you fix the source page or add a short instruction, and the next visitor gets the corrected reply.
How it works
Move from SiteGPT to InChat in an afternoon
-
1
Paste your website URL
InChat crawls your public pages. Upload the PDFs and docs you trained SiteGPT on, up to 50 MB on Starter and 500 MB on Plus.
-
2
Replay your real questions
Export your SiteGPT chat history, take the 20 questions visitors ask most and ask them here. Compare answers side by side before you switch.
-
3
Set who gets what
Add team members, their hours and which topics they own. Sales questions, refunds and complaints go to a person, the rest stays with the AI.
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4
Swap the embed
Remove the SiteGPT script, paste the InChat script tag and keep both running in a test page first if you want a safety net. Cancel SiteGPT once the numbers look right.
What is the best alternative to SiteGPT?
The best alternative to SiteGPT for a small or mid-size business is a chatbot that also includes the human side: handoff, a team inbox and routing in the same plan. InChat does that from $24 a month billed yearly. If you only need a bot that answers and never escalates, Chatbase is the closest like-for-like tool, and for large help centers already on Zendesk, Zendesk's own AI agent is the natural fit.
Most teams that leave SiteGPT are not unhappy with the answers. They hit one of three walls: the bot cannot hand a hot lead to a salesperson on Starter, the content goes stale because Starter only refreshes by hand, or the bill grows once branding removal, WhatsApp and extra message packs are added. If one of those is your reason, compare totals in the table above rather than list prices.
If you are weighing other bot-first tools too, our Chatbase alternative page works through message credits by model, and the Chatbase pricing breakdown converts credits into conversations.
Who are SiteGPT's competitors?
SiteGPT's main competitors are Chatbase, CustomGPT, SiteSpeakAI, Chatling and Robofy among AI-first chatbots, and Tidio, Crisp, Intercom and Zendesk among support platforms that added an AI agent. The split matters because the first group charges by messages or credits and stops at the bot, while the second charges by seats or resolutions and includes people.
| Tool | Entry price | How usage is billed | Human handoff | Best for |
|---|---|---|---|---|
| SiteGPT | $39 a month yearly, $59 monthly | Messages per month, one tenth on GPT-4.1 | Growth and up, or via a help desk integration | Large documentation sites that need a bot only |
| Chatbase | $32 a month yearly, $40 monthly | Message credits, more per reply on stronger models | Standard ($150) and up | Builders who want many models and a voice agent |
| Tidio | $29 a month | Lyro add-on from $39 for 50 AI conversations | Yes, human chat is the core product | Small Shopify stores |
| Intercom | $29 per seat a month yearly | $0.99 per Fin outcome | Yes | SaaS with in-app messaging |
| InChat | $24 a month yearly for 3 team members | AI conversations included, 500 to unlimited | Yes, on every plan | Teams whose leads and support come through website chat |
Cost math for the support platforms sits on our Tidio alternative and cheaper alternative to Intercom pages.
How much does SiteGPT cost per month?
SiteGPT costs $59 a month for Starter, $129 for Growth and $429 for Scale on monthly billing, or $39, $79 and $259 a month when you pay for a year upfront. Enterprise is quoted. Removing the SiteGPT branding adds $39 a month, WhatsApp adds $39, and each pack of 5,000 extra messages adds $59.
The figure that decides your real cost is the message allowance. Starter's 4,000 messages assume the GPT-4.1 mini model; switch to GPT-4.1 and the same plan gives 400. Because a message is one question and its reply, a chat with five follow-ups uses five. We go through the arithmetic at four traffic levels in our SiteGPT pricing article.
Does SiteGPT have live chat or human handoff?
Partly. SiteGPT's Growth and Scale plans include an iOS app with one tap to take over a conversation from the AI, and Growth adds integrations with Crisp, Freshdesk Messaging, Zoho SalesIQ and Slack, while Scale adds a Zendesk handoff. Starter has neither, so a visitor who wants a person has nowhere to go.
InChat treats people as part of the product. Every plan has a shared inbox, routing rules, team member hours and an email notice when a chat needs someone, so the AI answers what it can and a person takes the rest in the same thread. If you already run a help desk you like, you can keep it for email and use InChat only for website chat.
Is there a SiteGPT free plan?
No. SiteGPT has no free plan; every self-serve plan starts with a 7-day trial that needs a credit card and bills when it ends unless you cancel. InChat lets you create an account and test the agent on your own site with 50 AI conversations, no card needed, before you pick a plan, and every paid plan has a 14-day money-back guarantee.
Where SiteGPT is still the better choice
Be honest with yourself about these before you switch. SiteGPT is the better fit if your site has thousands of documentation pages: its plans cover up to 1,000, 10,000 and 50,000 pages, while InChat crawls up to 150 pages per training URL on Starter (5 URLs), 500 on Plus and 1,000 on Pro. It also gives you several separate chatbots on one plan, an iOS app, a ready Zendesk AI agent integration on Scale, and a HIPAA-eligible Enterprise tier.
If your bot only needs to answer and you live with the mini model, SiteGPT's 10,000 Growth messages are a lot of volume for $79 a month. InChat wins when a person has to step in, when your content changes every week, or when you do not want to manage message math and add-ons. For the full InChat plan list, see AI chatbot pricing.
Who it is for
Teams that replace SiteGPT with InChat
SaaS sales and support
Prospects ask about plans, limits, security and integrations. The agent answers from your docs and sends trial upgrades and discount requests to sales with company details attached.
Online stores
Shipping, returns, sizing and order questions come in all day. The agent answers from your policies and hands order problems to a person who can actually fix them.
Agencies running client sites
Each client site gets its own trained agent and inbox. Multi-site management on Pro covers unlimited domains under one account.
Professional and local services
Fees, availability and service areas get answered after hours, and booking requests reach the right person with contact details.
FAQ
SiteGPT alternatives, common questions
SiteGPT is an AI chatbot builder that trains a bot on your website pages and files, then answers visitor questions in a widget on your site. It is priced by monthly message volume and number of chatbots, with integrations and auto refresh on the higher plans.
Yes, once branding removal is counted. SiteGPT Starter is $39 a month billed yearly plus $39 to remove its branding, so $78. InChat Starter is $24 a month billed yearly with 500 AI conversations, 3 team members, human handoff and no branding fee.
InChat includes human handoff with routing on every plan, starting with Starter. Tidio, Intercom and Crisp also hand chats to people because live chat is their core product, but they price the AI part separately per conversation, resolution or credit.
SiteGPT counts one visitor question and the AI reply as one message. A chat with five questions uses five messages, and the GPT-4.1 model gets one tenth of the plan's GPT-4.1 mini allowance, so Starter is 4,000 mini messages or 400 GPT-4.1 messages a month.
Yes. Paste the same website URL and upload the same PDFs or docs, and InChat builds its own knowledge base from them in minutes. There is nothing to export from SiteGPT except your chat history, which is useful for testing the new agent on real questions.
Yes. InChat re-crawls your site every week on every plan, so changed prices, policies and new pages reach the agent automatically. You can also retrain a source by hand at any time after a big update.
Keep comparing
SiteGPT pricing, worked out
Messages, model multipliers and add-ons totaled at four traffic levels.
Chatbase alternative
Message credits by model against a flat plan with handoff.
Botpress alternative
Conversation packs and AI spend against a plan with no top-ups.
Tidio alternative
Lyro, Flows and branding add-ons against one plan.
Cheaper alternative to Intercom
Seats plus per-outcome AI fees, compared.
AI chatbot pricing
Every InChat plan, with conversations and team members.
Get a chatbot that knows when to call a person.
Paste your website URL, test the agent on your own pages and go live with one script tag. Plans from $24 a month billed yearly with 500 AI conversations, 3 team members and human handoff included.